Hi,
I have a dashboard where if I filter a specific person in the controller I am able to see values (below screenshot)
where at the same time in the same dashboard a colleague of mine when filtering the same person sees the below. No data.
There is no RLS security in the underlying dataset and up to now he was able to see everything. Today this problem happened.
thanks
Hi @pantelis,
Have you checked with any other users’ to see if they’re encountering the same issues?
If this user has access to view the dashboard overall, it wouldn’t be a permissions issue.
In regards to the message being received; ‘No Data’ normally entails that there are literally no matching records in the dataset for what the visual is trying to portray, and normally that would be the response from some type of filter being applied that do not match any records.
While you mentioned that your control filters are set to the same values, there is a possibility that an old filter could have gotten applied and never removed.
If you’ve confirmed that there are no lasting filters attached by accident, then I believe this may be a bug and would suggest you to submit a support ticket to get more direct assistance from the support team.
Hi @pantelis
It’s been a while since we last heard from you. If you have any further questions, please let us know how we can assist you.
If we don’t hear back within the next 3 business days, we’ll proceed with close/archive this topic.
Thank you!
Hi @pantelis
Since we have not heard back from you, I’ll go ahead and close/archive this topic. However, if you have any additional questions, feel free to create a new topic in the community and link this discussion for relevant information.
Thank you!
