Hi. Just came across this issue:
when I try to style a series on a horizontal stacked chart:
I select “Style …”.
Then a modal opens to choose the color
But I can’t select the color hex field on the custom color modal, it’s not selectable
Is this some kind of bug? Because it’s almost impossible to get the correct color on the color picker.
Does anyone have a solution for this?
Welcome to the Quick Suite community!
Try deleting and recreating the visual from scratch, as this resolves the issue in many cases. Alternatively, log out of the Quick Suite console and log back in for a quick reset, or clear your browser cache and cookies before attempting again. Once reopened, select the series, open the custom color modal, enter the desired hex code directly in the field, and apply the changes.
it is still not working
Hi @Shivananda ,
Can you please try this using the option ‘Edit field color: ’ and check if it works.
Regards
Vaidy
Hi @Xclipse , thank for the help.
I tried all your suggestions (redo the visual, exit and login again and delete the cookies).
Nothing helped. The field are not selectable.
As a workaround I change the color on another visual and then use the “recent custom colors” to set the color on the series.
It works for now but I think the base issued should be addressed by Quicksight.
this is a MJOR bug and hoping AWS will fix this ASAP
Thank you for raising this issue. If you are still encountering the error, I would recommend filing a case with AWS Support where we can dive into the details so that we can help you further. Here are the steps to open a support case. If your company has someone who manages your AWS account, you might not have direct access to AWS Support and will need to raise an internal ticket to your IT team or whomever manages your AWS account. They should be able to open an AWS Support case on your behalf. Hope this helps!
