Poor UX for dropdowns

Hi,

I must give some feedback on how you designed your dropdown list logic as it is pretty poor. When you start typing a value string to search for you cannot select only this value but are forced to “Select All” values. The only way to select a desired value or multiple values is manually scrolling the list, finding them and select the check box.

It should not be designed this way as it’s poor UX. When you search something in free text a common scenario is that the user wants to select only that value. Moreover, scrolling a drop down list of up to 2-3000 permitted values in QuickSight dropdown list and selecting a set of values is also not good UX.

Screenshot below: I have search the string ‘manda‘, and naturally I want to select the value ‘Mandal Videre…..’. But I am not permitted, the UX forces me to select ALL ‘Velg alle resultater‘ (Norwegian)

Hi @torgeir.krohn,

Welcome to the Quick Suite Community! To get “Select All” for your dropdowns, for either a parameter or filter control you want to make sure it is a multiselect dropdown. In the case of a parameter control for example, shown below is how you would format it:

From there, you can add a control and edit it for defaults and whatever else you’d like. As long as you do not check off the “Hide Select All…” checkbox in the control creation/configuration, then your dropdown should be all set. Hope this helps!

Thanks. Not sure if I communicated clearly the problem.

I would expect when I start typing a string value. That I can select only that value and it is appended to list of selected item. It I start a second string search I can select this as well and it is appended to list of selected item.

In as is QuickSight, I can only select them from the drop down list, and when my list are 3000 unique values that is poor UX and cumbersome to select say 2-10 values.

Please confirm is dropdown logic is like this or this is a user error for my part.

Hi @torgeir.krohn,

Apologies, I misunderstood your question with my initial reply. For dropdowns (like the one you have in your picture example), if you press the pencil icon button to format control, click the “Control options” section, and scroll down, you should see an option called “Hide Select all option from the control values…” that you can toggle off. This should make it so there is no Select All option in your dropdown anymore, and from there select your searched item which will append to the list of selected items (behavior shown below):

Hope this helps and please feel free to let me know if there is anything else I might be misunderstanding with your question!