Quick Desktop Issue

Q&A
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1

Subject: Bug Report — Incorrect Icon & Missing Recipient in “Review & Send” Confirmation (Teams Connector)

Hi Team,

I’d like to report a UI bug in the Amazon Quick desktop app’s “Review & Send” confirmation dialog when sending messages via the Microsoft Teams connector.

Issue Summary

When sending a message through Teams, the confirmation card displays:

  1. Wrong icon — The Slack icon (colorful hashtag logo) is shown instead of the Microsoft Teams icon
  2. Missing recipient — The target is displayed as “Unknown target” instead of showing the recipient’s name

Steps to Reproduce

  1. Open Amazon Quick desktop app
  2. Ask the assistant to send a message to a contact on Teams (e.g., “Hi to Rajat on Teams”)
  3. Observe the “Review & Send” confirmation card that appears

Expected Behavior

  • The confirmation card should display the Microsoft Teams icon
  • The recipient’s name should be shown (e.g., “Sending message to Rajat Gupta”)

Actual Behavior

  • The Slack icon is displayed instead of the Teams icon

  • The target shows “Unknown target” instead of the recipient’s name

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Environment

  • App: Amazon Quick (Desktop)
  • Connector: Microsoft Teams
  • Action: Send chat message (1:1 chat)
2

Hi @Shweta_Gupta,

This is an interesting case you found, and thank you for providing so much detail. I tried replicating this in our environment and wasn’t able to reproduce this error. I would recommend opening up a support ticket so that you could get further assistance, here is the link: Case management - AWS Support.

Hope this helps and feel free to share any updates on this issue with the community!

3

Hi @Shweta_Gupta,

Just checking back in since we haven’t heard from you in a bit. I wanted to see if the guidance shared earlier helped resolve your question, or if you found a solution in the meantime.

If you still have any additional questions related to your initial post, feel free to share them. Otherwise, any update you’re able to provide within the next 3 business days would be helpful for the community.

Thank you!