Sharing Chat Agent Access

I created a chat agent, but I’m unable to add people or share the link. When I go to type their name, alias, or a TEAM name, nothing comes up.

How do I grant access to others?

Hello @jonkings

Welcome to Quick Community!!

Can you try adding their email address in the search bar and check if it works?

It just says “no users or groups found”

Hi @jonkings

Please check with Quick Suite admin to get their group name or email address of user to share.

Hi, the current way i see is to first make the recipient login to quicksuite first (mine is non-amazonbi account). Only then their name shows up in the box when you try to share.

Hi @msnehali
Is there a way to share to a group of people like (LDAP,POSIX group) our agent in quicksuite?

Hi @vamseep
You can share it with a Quick Suite group. You have to create a group within Quick: → Manage Account → Manage groups