Hi. I have a dashboard that is scheduled to send email daily. I receive it everyday with no issue. However, already three times on the very last day of the month (Feb 29, April 30, July 31) I do not get the email although the dashboard has all the data and works fine. I checked and the DB updates are all done several hours before the scheduled time. What may cause the issue?
Hi,
Please check the documentation, if there is something missing in your configuration.
Regards,
Naveed Ali
Hi @haka,
It’s been awhile since we last heard from you. Are you still encountering the same issues or were you able to find a work around from the article listed above?
If we do not hear back within the next 3 business days, I’ll go ahead and close this topic.
Thank you!
Hi @Brett ,
The article above did not help, as my configurations were all correct, and the issue was only in the last day of the month.
I fixed some things regarding refresh times just to make sure one more time that everything is refreshing after warehouse job, and I added extra SPICE capacity.
Will update at the end of the month if I still encounter the same issue. thanks!
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Sounds good! If you have issues again at the end of the month, go ahead and create a new topic so that it’ll bounce to the top of the list and we can re-visit!
Thank you