Email shcedule | my team email does not exist under user group

Q&A
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I am looking to schedule emails for my dashboard, but my team email id does not exist under user groups. Please advise.

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Hi @nehabrkr

You can select users and user groups to share dashboards. User group as such does not have any email id associated with it.

Scheduling emails is more a feature used for Pixel-perfect reporting.

Not sure what you are trying to do here. Can you elaborate a bit?

Regards,
Giri

2 Likes
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Hi Giri, thanks for writing back!

I am looking to add my team (hatcher-team@amazon.com) as viewer for this dashboard, and then select this group as recipients for the scheduled email. I was able to add ‘hatcher-directs@amazon.com but not ‘hatcher-team@amazon.com’.

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Hi @nehabrkr

Are hatcher-directs@amazon.com and hatcher-team@amazon.com set up as user groups in QuickSight?

Regards,
Giri

1 Like
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Hi @nehabrkr,

Hope everything is well! Were you able to see Giri’s most recent message and/or find the solution yourself in the meantime? If we do not hear back within the next 3 business days, I’ll go ahead and close/archive this topic.

Thanks!

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Hey, thanks for checking in! I am not able to view or create user groups due to limited access. Is there a way you could help me setup hatcher-team@amazon.com as user group in QS?

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Hi @nehabrkr,

Sorry for the late reply. I am not able to help you set up the user group as this process involves changing your role in IAM Identity Center. I would recommend reaching out to an admin (or someone you know with similar privileges) to see if they can create one for you or update your permissions.

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Hi @nehabrkr,

Hope everything is well! Just checking back in to see if you saw my most recent message and/or were able to find your own solution in the meantime. If we do not hear back within the next 3 business days, I’ll go ahead and close out of this topic.

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Hi @nehabrkr,

Since we have not heard back, I’ll go ahead and close out this topic. However, if you have any additional questions, feel free to create a new post in the community and link this discussion for relevant information needed.

Thanks!