Error message 400 on Quick Automate connection to Asana

Q&A
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1

I am trying to use Quick Automate and I am running into an issue. The below is the error if you can help. This is what I am trying to automate. Not sure what I don’t have access to or what I need. Below is the task I am trying to be accomplish. Looks like it is failing on Asana connect. I have access to Asana and give it access. Not sure what tool is missing. Any help is appreciated. Thanks.

  1. Monitor SharePoint document directory/folder

  2. Parse Document Content

  3. Create Asana Task

Error Message
Action 3.3 Info: Execution ended due to an error: {“reason”: “CustomAgent.ResultProcessor.InvalidInput”, “type”: “System”, “message”: “Cannot complete the requested tasks because the required tools are not available in this session”, “code”: 400}

2

Hi @rnicken,

That is definitely interesting behavior that you are encountering. Just to make sure (and let me know if I am misunderstanding something), but does your Asana integration pop up as an available action on your end or are you applying it to one of the Quick Automate default actions?

I think this may occurring because the Asana action is currently not able to be used for Automate, possibly due to Automate being a more recent aspect of Quick. I would definitely recommend creating a support ticket with AWS Support, as they may be able to let you know further why this could be occurring.

In the meantime (if you indeed have an Asana integration), I would try connecting it to a Flow or chat agent to fully make sure it is working in Quick.

3

Hi @rnicken

It’s been a while since we last heard from you. If you have any further questions, please let us know how we can assist you.

If we don’t hear back within the next 3 business days, we’ll proceed with close/archive this topic.

Thank you!

4

Hi @rnicken

Since we have not heard back from you, I’ll go ahead and close/archive this topic. However, if you have any additional questions, feel free to create a new topic in the community and link this discussion for relevant information.

Thank you!