Sorry - this request is not in correct areas as no dropdown field selections are correct.
Amazon Desktop, latest download (yesterday) no longer connects to the server & unable to sign-in via browser (does not accept credentials).
pls help!
Just retried & was able to get logged in online. Earlier it simply said my password was wrong. Just now it logged in online.
This problem seems happen with software updates. These problems have happened for the last 3 releases.
It takes days for Desktop Quick & web login to function. My quick desktop has not functioned since the update yesterday. a request is typed, three dots wave for a long period of time then it errors out saying it can’t connect. Yet, the session tabs show work performed before the software upgrade.
I have posted about this before. No replies, over the course of the next 2-4 days Quick magically starts working again.
Yesterdays update cost me 20% of the monthly allotment. I had work to do, & 20% of my allotment remaining. Now the meter that shows allotment has completely disappeared (like in the past). Since I am in a new month, have to assume the 20% (lets call it compute) is most likely gone & I still can’t work.
Apologizes for the explanation length & lack of specificity - unable to find technical error messages or log of errors.
Thank you for replaying!
Have exported Log but do not understand errors and can not find a way to attach the file here.