Unwanted PNG Attachments in Scheduled Email Reports (Only PDF Selected)

Question & Answer
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1

Hello QuickSight Community,

I have scheduled my QuickSight dashboard to be sent via email every day, and I have only selected PDF in the report settings. The PDF is being sent correctly, but I am also receiving PNG attachments of each graph in the email, which I do not want.

I have double-checked my email report settings, and there is no option enabled that explicitly includes PNG images. I expected the email to contain only the PDF, but it consistently includes separate PNG images of the dashboard visuals as attachments.

Steps I’ve Tried:

  • Verified that only PDF is selected in the scheduling options.
  • Reviewed the dashboard settings to check if there is any option that forces PNG attachments.
  • Checked if there is a way to disable inline images, but no such setting is available.
  • Searched the QuickSight forums but didn’t find a clear solution.

Has anyone encountered this issue before?

  • Is this an expected behavior in QuickSight?
  • Is there a way to disable PNG images from being attached?
  • Could this be a recent bug or unintended QuickSight behavior?

Any insights or workarounds would be greatly appreciated. Thank you in advance for your help!

2

Hi @TomaszJ and welcome to the QuickSight community!
To my understanding, currently there is not a way to disable the inclusion of the png files through QuickSight.

At AWS, our roadmap is primarily driven by our customers, your feedback helps us build a better service. I will go ahead and tag this as a feature request to promote visibility to the support team.

Thank you!

3

Hi @TomaszJ

When you schedule the email there is a small checkbox Include sheet in email body. Can you check if you have that checked?

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4

Hi @TomaszJ,
It’s been awhile since we last heard from you on this thread. Did Giri’s suggestion work? Otherwise, I’ve marked this as a feature request as well. Let us know if you have any additional comments to add.
Otherwise, if we do not hear back within the next 3 business days, I’ll close out this topic.

Thank you!

5

Thank you!! yes it worked perfectly. My issue is solved.
Regards
Tomasz

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